CLE Leadership & Management
Ideas, Resources, and Techniques for CLE Professionals
A periodic e-newsletter

By Chuck Bingaman - chuck@chuckbingaman.com

#36 December 2007

Leadership    Congratulations to Pat Nester, Director of the Texas State Bar Professional Development Program, on his appointment as Executive Planning Chair of the ACLEA/ALI-ABA Summit. A terrific choice!   And congrats to Nora Crandall on becoming permanent Executive Director of Illinois Institute for Continuing Legal Education. Another great choice!   Finally, kudos to Virginia CLE Director Gary Wilbert on landing veteran CLE hand Jim Hatch as his new director of seminars. Good for each of you!

Management     Several veteran CLE administrators have consulted recently about leaving where they are to pursue new opportunities in CLE or elsewhere. While everyone’s situation is different, here are five questions to consider in thinking about a change. First, how do I really feel about working closely with lawyers five or more days per week? While it’s MY cup of tea, it isn’t for everyone, and that’s a threshold question for CLE people. Second, and closely related to the first, do I look forward to going to work each day? Life’s too short to face a job you hate! Third, do I enjoy spending time with my co-workers? This may not be the clinching issue because people come and go, but it’s pretty important. Fourth, does my organization provide paths to my personal and professional goals? If not, why am I here? Or still here? Finally, can I picture myself in my current position a year from now? Two years? If the answer is no, you better start planning a change. It may well take that long to find something better!   Two time management tips: 1. Kick the habit of asking anyone to do anything for you “ASAP”! It can be disruptive and ambiguous at the same time. Rather, explain what you need done and negotiate an agreed, specific target time taking in consideration all other projects then in motion. That way, confusion is minimized and goals reached on schedules you need. 2. Set time limits for yourself to complete projects. Don’t let your work expand to fill your day. Rather, set personal, internal goals to “finish that brochure by 9:30” or to “return all emails and calls by 12:15”. Given self-imposed deadlines, you’ll be surprised how much more you can pack in in a day!

Resources     I highly recommend All Marketers are Liars: The Power of Telling Authentic Stories in a Low Trust World by Seth Godin (Goe’ din as I was recently told!) (Portfolio, 2005). Typical of all Godin’s books, it’s full of stimulating, yet common sense ideas that are directly adaptable to the CLE setting. This would be a perfect book for reading with all of your staff.   At a recent SkillPath course I attended, I was as impressed with the on-site packaging and offering of related products and services as I was with the program itself. The package of materials given me offered one free book with a $100 publications purchase, three free books with a $200 purchase and five free books with a $300 purchase. Also they offered free shipping and discount prices for on-site registrants for many publication titles in their catalog. Further, the course booklet included appendices with a vacation checklist, a computer maintenance checklist, a project evaluation checklist, a discount coupon on a future course, and a certificate of attendance.   For a valuable web site to rely on as the “fog of politics” descends in even thicker clouds over the next 12 months, see www.factcheck.org. This blog, supported by the Annenberg Public Policy Center at the University of Pennsylvania, calmly and thoroughly analyzes claims and promises by politicians of all stripes and then lays out research-based context and actual facts. Highly recommended! And, for true political junkies, try www.blog.newsweek.com/blogs/stumper. Written by Andrew Romano, it’s a stimulating analysis of what’s happening nationally in the election and elsewhere by a Newsweek columnist.   Finally, though it has nothing to do with CLE, I recently had occasion to meet and hear Greg Mortenson, author of New York Times bestseller “Three Cups of Tea…One Man’s Mission to Promote Peace One School at a Time” (Penguin, 2006). He’s a national, actually an international, treasure and you will find his story told in “Three Cups” vastly inspiring!

Special Offer for CLE Administrators     I recently completed a 13-page report on Managing Multiple Projects, Priorities & Deadlines with special notes for CLE administrators. It’s filled with specific tips and techniques to enhance your effectiveness. I’ll email it to you for $95. You may use it as training material for yourself personally or for your CLE staff. I also offer half and full day in-house CLE staff training in the area.


Following 20 years as Executive Director of a major American CLE organization, I now consult on CLE strategic planning, marketing, management challenges with CLE organizations, bar associations, law firms, and law schools. I welcome your inquiries on projects designed to enhance your organization’s effectiveness. You can contact me at chuck@chuckbingaman.com, at 1-603-756-9268, or at P.O. Box 390, Walpole, NH, USA 03068-0390. Past issues of this newsletter are archived at www.chuckbingaman.com.